Terms of Use

Last Updated: 09 July 2025

Welcome to ZepBazaar Ecom Private Limited (“ZepBazaar”, “we”, “us”, or “our”). Please read these Terms of Use (“Terms”) carefully before using the ZepBazaar website, app, or any related services (collectively, the “Platform”).

If you do not agree with these Terms, please do not use our Platform.

Table of Contents

  1. Acceptance
  2. Description of Service
  3. Listings & Content Guidelines
  4. User Conduct
  5. Paid Services
  6. Intellectual Property
  7. Limitation of Liability
  8. Privacy Policy
  9. Dispute Resolution
  10. Contact & Grievance Redressal

1. Acceptance

By using ZepBazaar, you confirm you are at least 18 years of age and able to enter into legally binding contracts. These Terms constitute a binding agreement between you and ZepBazaar Ecom Private Limited (CIN: U47912UP2024PTC213922, Registered Office: Shop 423, Robertsganj Sohnbhadr, Robertsganj, Sonbhadra, Sonbhadra, Uttar Pradesh, India, 231216).

2. Description of Service

ZepBazaar is an online marketplace where users can list, buy, and sell new or used products across various categories. ZepBazaar only provides a platform for connecting buyers and sellers and does not own, inspect, or guarantee any product or transaction between users.

3. Listings & Content Guidelines

  • Users may list only items they legally own and are permitted to sell.
  • Descriptions, images, and prices must be accurate and not misleading.
  • No illegal, counterfeit, restricted, or hazardous goods are allowed.
  • Users are responsible for verifying information before buying or selling.
  • ZepBazaar may remove any listing that violates laws or these Terms.

4. User Conduct

  • You agree not to post or transmit content that is unlawful, offensive, fraudulent, defamatory, or infringes any rights.
  • You must not use the Platform for spamming, phishing, or distributing malware.
  • Automated posting tools, bots, or unauthorized agents are not permitted.
  • You are solely responsible for your interactions and transactions with others on the Platform.

Some features (such as featured ads or premium listings) may be subject to fees, which are shown at the time of purchase. All paid services are non-refundable unless required by law. Payments may be processed by third-party providers.

6. Intellectual Property

All content, trademarks, designs, and materials on the Platform (except user-generated content) are the exclusive property of ZepBazaar or its licensors. You may not use, copy, reproduce, or distribute our intellectual property without written permission.

By submitting content to the Platform, you grant ZepBazaar a non-exclusive, royalty-free license to use, display, and distribute such content for Platform-related purposes.

7. Limitation of Liability & Disclaimer

ZepBazaar provides the Platform “as is” and does not guarantee the accuracy, quality, legality, or safety of listings or transactions. We are not responsible for user conduct or third-party actions. ZepBazaar is not liable for any damages, losses, or disputes arising from use of the Platform or any transaction.

8. Privacy Policy

We collect and use your personal information according to our Privacy Policy. By using the Platform, you consent to our data practices. We take reasonable steps to protect your information but cannot guarantee absolute security.

9. Dispute Resolution

These Terms are governed by the laws of India. Any dispute will be resolved first by mutual discussion. If unresolved, disputes shall be subject to arbitration in Robertsganj, India under the Arbitration and Conciliation Act, 1996, and courts of Robertsganj will have exclusive jurisdiction.

10. Contact & Grievance Redressal

For queries or complaints, contact us at:
Email: support@zepbazaar.com
Phone: +91 8630539699
GSTIN: 09AACCZ5304K1Z3
Registered Office: Shop 423, Robertsganj Sohnbhadr, Sonbhadra, Uttar Pradesh, India – 231216

Note: ZepBazaar may update these Terms at any time. Please review them regularly. Continued use of the Platform implies your acceptance of any changes.
These Terms are a summary for user clarity; consult a legal advisor for compliance and custom needs.